Before any purchase
Review the final cancellation deadlines, changes policy and refund eligibility in the approved ordering terms before paying. These rules have not yet been confirmed for this website.
Enquiries are not bookings
Preparing or sending an enquiry does not reserve capacity, create a booking or require a deposit.
Payment questions
Where a payment has been made through a separately verified channel, contact Chai Bros and the relevant provider with the order reference. Do not share full card or bank credentials.
No automatic refunds
This website does not initiate refunds or promise automatic refund timelines. Any request requires review through the approved merchant process.
This page records the current preview status. It does not replace the final owner-approved policy for a live service.